Service Channels

  • Video Tutorials
  • Video Tutorials

  • You can immediately discover how to utilize our Sylvenson Richard Control Panel by using our in depth video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center incorporates a long range of Frequently Answered Questions that go over all the elements of our Online Control Panel.

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  • Ticketing System
  • A Ticketing System

  • The tech support department is online night and day to respond to all of your requests. You will receive an answer within max 1–hour right after the ticket submission.

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Types of Help and Support

  • Shared Hosting Support
  • Web Hosting Help and Support

  • If you need help managing your Linux web hosting service account, or need more resources for your sites, just let us know and we’ll give you the ideal answer.

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  • VPS Hosting Support
  • VPS Servers Help & Support

  • Assuming that you require guidance making use of your admin panel or with one of the pre–installed free scripts, just notify us and we’ll reply back to you in max 60 minutes.

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  • Dedicated Hosting Support
  • Dedicated Servers Help

  • We’ll be online 24 hours a day to give you some help with any given server administration process or to help you enhance the existing configuration of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • If you have any issues with your semi-dedicated server or need assistance with a specified undertaking, don't hesitate to contact our trained staff of technical support engineers. They are on hand 24/6, happy to assist you.
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