1 hour ticket response
Our team of technicians is devoted to providing quick answers to all your queries. We will review your trouble ticket the minute it has been delivered and will get back to you with a solution to the problem within maximum one hour after the client support ticket submission. In reality, our average response time is twenty minutes.
A First–Rate Technical Support Service
Each member of our client support team has several years of experience in the website hosting service field and the majority of them have been with us for at least five years. They are all ready to reply to all your queries in the most professional way possible.
An Intuitive Help Section
Integrated into the Control Panel is an easy–to–browse Help section, which offers a variety of information sources. You can search through a routinely updated knowledgebase offering web hosting account administration articles and site administration articles, check out the instructional video tutorials or browse the F.A.Q. database.