Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Response Guarantee

  • Our crew of specialists will try their best to respond to your help demands within up to 1 hour. If, however, the difficulty you have encountered needs assistance from the Administrators’ =Department,= we’ll address the ticket to the technician on duty and will post a reply to tell you.

  • Top quality support service
  • Top–quality Customer Help Service

  • We will offer you 24/7 tech assistance via a lightning fast ticketing solution included in your Control Panel. You could write to us anytime about any of the programs that come installed in advance on your virtual server, this includes the desired OS, the server admin panel and our in–house produced Online Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Online Control Panel that is offered at zero cost along with your virtual server, you’ll discover an information–rich Help section, that includes all you need to have knowledge of when monitoring your web sites and software. We have introduced a range of how–to articles and reviews and video training that display the essential web site administration responsibilities in an easy to comprehend manner.